Terms of Service

Article 1 (Definitions)

• "Service": ABF, the cloud service for running company operations with AI agents, including its website (abfai-web.calmsand-8c9686c5.koreacentral.azurecontainerapps.io) and public API.
• "Customer": a company, organisation or sole proprietor that has a contract with the Operator and has opened its own tenant (company workspace).
• "User": a customer administrator, and members to whom the customer has given accounts.
• "Customer Data": data the customer and users enter, upload or connect to the Service, and results the Service produces from it.
• "AI Output": answers, document drafts, analyses, recommendations and automated results produced by AI agents.

Article 2 (Posting and changes)

We post these terms on a page linked from the Service's home page. We may change them within the limits of applicable law, and will announce the effective date and reason at least 7 days in advance (30 days for changes unfavourable to users). If you do not agree to a change, you may terminate your contract.

Article 3 (Contract and accounts)

• The contract is formed when an applicant agrees to these terms and the Privacy Policy, applies, and the Operator accepts. We may refuse or later terminate applications with false information, another person's identity, or unlawful purposes.
• Customer administrators manage member accounts and permissions, and the customer is responsible for its members' use.
• Users must keep their accounts and passwords secure and must not lend or share them. If you learn of unauthorised use, tell us immediately.

Article 4 (The Service)

The Service provides company operations features such as AI agent chat, workflow automation, e-approval, documents, mail and calendar, finance and HR. Specific features and fees are as shown on the Service and in pricing information or a separate contract. During the pilot, some features may change or be limited.

Article 5 (AI Output)

AI Output is a draft and a suggestion to support your judgement. People make the final decisions.

• AI Output can be wrong or incomplete. Check important content against the source material.
• Important decisions and actions — HR (hiring, evaluation, pay), approvals, legal, tax and accounting matters, contracts, external communications — are carried out only after a person reviews and approves them. The Service is designed to require human approval at these steps.
• AI Output does not replace advice from legal, tax or accounting professionals.
• The Operator does not use Customer Data to train AI models.

Article 6 (Prohibited conduct)

Users must not:

• break the law or infringe others' rights (personal information, copyright, trade secrets, etc.)
• use another person's account, access data without permission, or bypass security measures
• spread malware, place excessive automated load on the Service, or exploit vulnerabilities
• reverse engineer the Service or copy it to build a competing service
• use the Service to create or send harmful content such as spam, fraud, discrimination or hate
• present AI Output as a person's own judgement without human review

Article 7 (Customer Data)

• Customer Data belongs to the customer. The Operator claims no ownership of Customer Data.
• The Operator processes Customer Data only as needed to provide the Service, keep it secure, respond to incidents and comply with law. Personal information is handled under the Privacy Policy.
• Customers may export Customer Data at any time during the contract. When the contract ends, we destroy Customer Data after a period in which the customer can export it (except where the law requires retention).
• Customers must have the right to lawfully collect and use the data they put into the Service.

Article 8 (Connected services)

When you connect services such as Google or Microsoft, the Service uses their APIs only within the scope you authorise. Those services' own terms also apply, and you can disconnect at any time.

Article 9 (Intellectual property)

Rights to the Service and its software, design and trademarks belong to the Operator. Users only have the right to use the Service under these terms. Customers may freely use AI Output in their own business.

Article 10 (Changes and suspension)

• We may change features to improve the Service. We will give 30 days' notice of changes that significantly affect users, or of ending the Service.
• We may suspend the Service temporarily for unavoidable reasons such as maintenance, cloud provider outages or natural disasters, and will notify you promptly afterwards if we cannot do so beforehand.

Article 11 (Restriction and termination)

Customers may terminate the contract at any time. If a user seriously breaches these terms, we may restrict use or terminate the contract after notice; in urgent security cases we may restrict first and notify afterwards.

Article 12 (Limitation of liability)

• Except in cases of wilful misconduct or gross negligence, the Operator is not liable for damage caused by events beyond its control (such as natural disasters or outages of external services), by the user's fault, or by using AI Output without human review.
• For services provided free of charge (including the pilot), the Operator is not liable to the extent permitted by law.
• For paid services, except in cases of the Operator's wilful misconduct or gross negligence, the Operator's liability is limited to the fees the customer paid in the 12 months before the damage occurred.

Article 13 (Governing law and jurisdiction)

These terms and use of the Service are governed by the laws of the Republic of Korea. Disputes are resolved in the court with jurisdiction under the Korean Civil Procedure Act.

Article 14 (Contact)

Send questions about these terms or the Service to [Operator details not configured].

Addendum: These terms take effect on [Operator details not configured].